Privacy
Privacy
In line with the Data Protection Act 1998 and current legislation, we have used the adequate levels of security for the data that you give us, and we have installed all the technical means possible to avoid the loss, misuse, alteration, unauthorised access, and theft of this data.
Press release email subscription service
The personal information that you give us will not be passed on to third parties and will only be used to send you our Home Energy Services Press Releases.
Cookies
Most internet browsers have the ability to let websites store simple text files called "cookies" on their visitors' computers.
Cookies allow sites to do certain things like store user preferences, remember a username and / or a password so the user doesn't need to retype it each time they visit, or to follow a user's path across a website to provide data to help improve services.
Under the EU Privacy Directive we have a legal responsibility to provide information to you about the type and purpose of the cookies we use, and guidance on how to disable them or prevent them being placed on your internet device if you choose not to allow them. We strongly suggest you accept our cookies so our website can give you the best possible service.
What cookies can't do
Cookies…
• can't read your hard disk.
• can't obtain your login email address, or other information unless you volunteer the information.
• can't be used to create viruses or destructive programs on your computer.
• can't be used to instantly fill up your hard drive.
What cookies do we use?
| Name | Purpose | More information |
| Google Analytics | This is a common website tracking tool that give us general statistics about website usage, how people move around our site and the type of things they buy. It helps us spot problems and make improvements as a result. | http://www.google.com/analytics/features/index.html |
| Google Website Optimizer | These are used for website testing purposes. They allow us to test two different versions of the same page, sending one version to one group of web users and an alternative version to another group. | http://www.google.com/websiteoptimizer |
| ASP.NET Session | This cookie allows the web server to respond to your requests on the website by browsing different pages. | N/A |
| AffiliateCookie | The affiliate cookie shows us how a customer found the website and which website they came from. This helps us reward external websites for directing sales to the website. | N/A |
How do I turn cookies off?
The method to disable or delete cookies on your computer depends on the browser you use (for instance Internet Explorer 9, FireFox, Opera, Chrome etc).
Firstly, you need to identify the browser you are using. Usually, this ‘version number’ is shown in an ‘About’ section in the help or tools section of your browser.
We recommend you visit the About Cookies website* where there are easy-to-follow instructions for both deleting or controlling cookies via your browser settings.
*Please note that Home Energy Services is not responsible for any information held on third party websites.